Legal Conditions Before Wallet Use
Our Legal conditions explain who may access the account, how local eligibility is assessed and what happens when account details change. Access depends on local law, so you should check the rules that apply in your Indonesian location before opening an account or using a wallet
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route. We may ask for phone verification before account access and may request account details when checking a payment receipt or withdrawal instruction. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references describe available processing paths, not a promise that every route appears for every
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account. The policy also sets expectations for accurate registration details, account protection and contact requests. If a rule changes your access, we will direct you to the relevant policy wording rather than ask you to rely on a message from another source.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.